1. Introduction

Jabrod ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

2. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, password)
Usage data and analytics
Documents and content you upload to knowledge bases
API usage logs and queries
Payment and billing information

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process documents and generate embeddings for RAG
Respond to your queries with AI-powered answers
Send you technical notices and support messages
Detect, prevent, and address technical issues

4. Data Security

We implement industry-standard security measures to protect your data. API keys are hashed before storage, and all data in transit is encrypted using TLS. Your documents are stored securely and are only accessible through authenticated API requests.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party services for hosting, analytics, and payment processing. These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@jabrod.com